NEMA 14-50 CONNECTOR

Tesla has identified a manufacturing issue with a limited number of third-party supplied NEMA 14-50 adapters that could affect their performance. We are committed to replacing any affected adapters promptly. To determine if your NEMA 14-50 adapter is among those affected, please check the serial number located on the adapter.

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We kindly ask you to take the following steps:

  1. Locate the serial number on your device.
  2. Fill out the form completely, providing your contact details and the serial number of your adapter.
  3. Submit the form for processing.

Upon verification of your submission's eligibility, you will receive store credit towards the purchase of a replacement adapter.

If you have any questions or require assistance, please do not hesitate to contact our customer service team at customer support.

Thank you for being a valued customer.

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